Cookie Policy

Cookies are small text files stored on your device, such as a computer or smartphone, when you visit a website. They contain information that allows the website to recognise your device and remember your preferences or actions over time. Cookies are widely used to make websites work more efficiently and to provide a better user experience. They can also provide information to website owners about how their site is being used. When you visit Bwin, our systems may place cookies on your device to enhance your interaction with our services.

Bwin uses cookies for several purposes, all designed to improve your experience on our platform. These purposes include remembering your login details, understanding how you interact with our site, personalising your experience, and ensuring the security of your account. Cookies help us to deliver a more tailored and efficient service, allowing you to place bets, manage your account, and access various features without repeated data entry. We are committed to transparency regarding our use of cookies and explain each category in detail below.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the Bwin website. Without these cookies, certain core functionalities would not be available. They enable you to navigate our site, log into secure areas, and access services like account management and betting. These cookies are typically set in response to actions made by you, such as logging in or filling out forms. They do not gather information about you that could be used for marketing or remembering where you have been on the internet. Your consent is not required for these cookies as they are necessary for us to provide the service you have requested.

Analytics cookies collect information about how visitors use the Bwin website, such as which pages are visited most often and if users encounter error messages. These cookies do not collect personally identifiable information. The data gathered is aggregated and anonymous, providing us with insights into website performance and user behaviour. We use this information to improve the functionality and design of our website, ensuring that Bwin continues to offer an intuitive and efficient experience. Understanding user interaction helps us to optimise content and identify areas for enhancement.

Functional cookies allow the Bwin website to remember choices you make and provide enhanced, more personalised features. For example, these cookies can remember your username, language preference, or region. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. Their purpose is to improve your experience by making your interactions with Bwin more convenient and tailored to your preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by Bwin or by advertising networks with our permission. They remember that you have visited our website and this information may be shared with other organisations, such as advertisers. This allows us to present you with Bwin promotions and offers that align with your likely interests, both on our site and on other platforms.

In addition to our own cookies, Bwin also uses various third-party cookies. These cookies are set by domains other than Bwin.com. Third-party cookies are often used for analytics, advertising, and social media integration. For example, we might use third-party analytics services to help us understand how users engage with our site, or third-party advertising partners to display relevant Bwin advertisements on other websites. We ensure that any third parties we work with adhere to strict data protection standards. Your consent is obtained for the use of non-essential third-party cookies.

The duration for which a cookie remains on your device depends on its type. Cookies can be either "session cookies" or "persistent cookies".

• Session Cookies: These are temporary cookies that remain on your device until you close your web browser. They are typically used for essential functions, such as maintaining your login session while you navigate Bwin.
• Persistent Cookies: These cookies remain on your device for a longer period, specified in the cookie itself, or until you delete them. They are used to remember your preferences or actions over multiple visits, such as your language choice or login details, making your return visits to Bwin more efficient.

The exact expiration period for each cookie is detailed within your browser settings, allowing you to understand and manage their longevity.

You have the ability to manage and control cookies through your web browser settings. Most browsers allow you to:

• View the cookies stored on your device and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Please note that if you choose to disable or delete certain cookies, particularly essential cookies, some parts of the Bwin website may not function correctly or may become inaccessible. Instructions for managing cookies vary by browser. Consult your browser's help documentation for specific guidance. For example, disabling cookies may prevent you from logging into your Bwin account or placing bets effectively.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. Bwin does not currently respond to DNT browser signals. However, we respect your privacy choices and provide comprehensive options for managing your cookie preferences as outlined in this policy. We encourage you to use the cookie management tools available in your browser and on our consent banner to control your data.

Bwin may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Continued use of the Bwin platform after any such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us through the contact methods provided on the Bwin website, including live chat, email, or telephone. Our dedicated support staff will be happy to assist you with any inquiries regarding your privacy and data on our platform. We are committed to ensuring your experience with Bwin is transparent and secure.